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ERPDate
May 18, 2023About Auto Service Management
Auto Service Management Software is a smart and efficient solution for automotive service centers, combining convenience with operational depth. Designed for workshops that need automation and visibility, the platform helps staff manage vehicle services, walk-ins, and inspections with ease.
From invoice management to real-time stock tracking and customer engagement, Auto Service Management Software streamlines every aspect of service delivery to boost performance and customer satisfaction.
Here is an overview of the key features and functionalities commonly found in Auto Service Management Software.
- Online Booking Interface
- Real-Time Availability
- Appointment Confirmation
- Appointment Modification and Cancellation
- Customer Notifications
- Staff Assignment and Allocation
- Customization and Branding
Appointment Scheduling
- Work Order Creation
- Service Description and Parts Needed
- Technician Assignment
- Parts and Inventory Management Integration
- Status Tracking
- Customer Communication
Work Order Management
- Vehicle Information
- Service History
- Customer Segmentation
- Feedback Collection
- Integration with Appointment and Work Order Management
- Privacy and Data Security
- Reporting and Analytics
Customer Management
- Vehicle Inspection Checklists
- Digital Inspection Forms
- Diagnostic Tools Integration
- Vehicle History Retrieval
- Communication with Customers
- Approval Workflow
- Technician Collaboration
Vehicle Inspection and Diagnostics
- Real-Time Status Updates
- Work Order Association
- Task Assignment and Progress Tracking
- Parts Availability and Procurement
- Technician Notes and Comments
- Alerts and Notifications
- Performance Reporting
Repair Status Tracking
- Technician Profiles
- Schedule Management
- Resource Allocation
- Integration with Work Order Management
Technician Management
Technologies We Use
We combine cutting-edge frontend, backend, and real-time technologies to build scalable, performant, and user-friendly applications for both web and desktop platforms.