Dental Team Collaboration Platform

Dental Lab

Dental Lab

The Dental Lab Management Platform is a next-generation digital solution that completely redefines how dentists and dental labs coordinate their work. By uniting real-time messaging, 3D model visualization, and intelligent order tracking into a single, centralized hub, it eliminates the inefficiencies of fragmented communication tools and manual workflows. Dentists can submit cases, review detailed 3D prosthetic designs, and receive live status updates, while labs gain immediate access to all case details, files, and instructions in one place.

CLIENT

Confidential Dental Lab

COUNTRY

Global

INDUSTRY

Healthcare Technology

Dental Lab

This digital platform was built for a dental lab network to address inefficiencies in order management, delivery coordination, and technician-dentist communication. It replaces fragmented manual processes with a fully digital experience.

Client Overview

90%

Reduction in Errors

Order-Specific Messaging

Real-Time Updates

SignalR & Push Notifications

3D File Visual

STL Preview (Three.js)

The Challenges
The Challenges
  • Dentists and labs relied on phone calls, paper records, and third-party apps to manage orders.
  • This resulted in delays, miscommunication, and limited tracking visibility.
  • A centralized solution was required to streamline workflows, handle 3D model files, and provide secure, real-time collaboration.

Our Solution

The team designed and developed a robust, dual-role platform with the following capabilities:

Real-Time Chat & Notifications

  • Implemented SignalR-based chat tied to specific orders.
  • Supported file attachments and time-stamped logs.

3D STL Viewer Integration

  • Embedded Three.js to preview and manipulate STL files in-browser.
  • Enabled accurate visual verification before production.

Smart Order Management & Delivery Tracking

  • Streamlined the full order lifecycle, from submission to pickup/drop-off.
  • Provided dentists and labs real-time status updates with role-based access.

All Technologies Applied

React.jsMaterial UI.NETSQL ServerSignalRThree.jsFormikYup
The Outcome

The Outcome

  • Improved Workflow Transparency:

    Both dentists and labs gained real-time visibility into case status and messages.

  • Reduced Miscommunication:

    Order-specific messaging reduced manual coordination errors by over 90%.

  • Increased Accuracy in Prosthetic Design:

    3D file previews ensured design clarity before production began.